Question 1

Is SecuMon available?

Accepted Answer

Yes, SecuMon is available today in production, hosted 100% in Quebec.

Question 2

Which OS are supported by the agents?

Accepted Answer

Linux (Ubuntu, Debian, RHEL, CentOS, AlmaLinux), Windows Server 2016+, macOS and FreeBSD. Native Go binaries <20 MB, no runtime dependencies.

Question 3

Which network equipment is supported via SNMP?

Accepted Answer

Included MIBs: Cisco IOS/IOS-XE/NX-OS, Fortinet FortiGate, MikroTik, Aruba/HP, HPE ProCurve, Juniper Junos. SNMP v1, v2c, v3 (auth + priv).

Question 4

Does SecuMon replace Datadog or New Relic?

Accepted Answer

For most Quebec MSP and SMB use cases: yes. For very advanced cloud-native workloads (cross-cloud APM trace propagation, complex mobile RUM): SecuMon covers the basics but Datadog/NR remain leaders.

Question 5

Does my data leave Canada?

Accepted Answer

No. Pollers, metric storage, dashboards and alerting are 100% at OVH Beauharnois — outside Cloud Act, Patriot Act and FISA jurisdiction. No cross-border transfer.

Question 6

How does SecuMon feed SecuSIEM?

Accepted Answer

Integrated pipeline: metric anomalies (abnormal CPU spike, unexpected open port, suspicious process) are published as security events in SecuSIEM. Native correlation with logs and alerts.

Question 7

Is there a multi-tenant MSP console?

Accepted Answer

Yes. Sub-tenant management, white-label branding, distributor billing with structural discount.

Question 8

Which alerting protocols are available?

Accepted Answer

Email, Slack, webhook, SMS, Teams, Telegram, PagerDuty, Opsgenie. Native escalation policies and on-call rotations.

Question 9

What is the default retention?

Accepted Answer

High-resolution metrics (10s): 30 days. 1-min aggregates: 6 months. 1-hour aggregates: 13 months. Configurable per tenant up to 5 years.

Question 10

How do I contact the SecuMon team?

Accepted Answer

Via /contact or /secumon/pricing. MSP partners get preferential pricing and the white-label multi-tenant console.

Frequently asked questions about SecuMon